Effective Date: 9/25/2025
Timson Academy (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [www.timsonacademy.com], mobile applications, and online courses (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any other information you provide when registering, enrolling in courses, or contacting us.
- Account Information: Login details, course enrollments, progress, certificates, and communication preferences.
- Payment Information: Processed securely by third-party payment providers (we do not store your credit/debit card numbers).
- Usage Data: Information about how you interact with our Services, such as IP address, browser type, device information, pages visited, and time spent.
- Cookies & Tracking Technologies: To improve your experience, personalize content, and analyze site performance.
2. How We Use Your Information
We use the collected information to:
- Provide and manage your courses and learning experience.
- Process payments and deliver receipts.
- Communicate with you regarding updates, promotions, or support.
- Improve our website, content, and services.
- Protect against fraud, unauthorized access, or misuse of our Services.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Third-party companies (e.g., payment processors, cloud storage, analytics tools) that help us operate our Services.
- Legal Requirements: If required by law, court order, or government regulation.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your data. While no method of transmission over the internet is 100% secure, we strive to safeguard your information against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data.
- Opt out of marketing communications.
- Restrict or object to how we process your data.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at [Insert Contact Email/Phone].
7. Children’s Privacy
Our Services are not directed at children under 16. We do not knowingly collect personal data from minors. If we learn we have done so, we will delete the information immediately.
8. International Users
If you are accessing our Services from outside Kenya, please note that your data may be transferred and stored in countries with different data protection laws. By using our Services, you consent to such transfers.
9. Updates to this Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the most recent revision. We encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Timson Academy
📞 +254 724 499 549
✉️ info@timsonacademy.com
🌐 [www.timsonacademy.com]